How to upgrade from a free account
On the free account
1. Click on Upgrade
2. Select the plan -> you will be redirected to the payment page
How to migrate projects from one account to another?
To move your projects and videos from your old account to the new account, please follow: On the old account: 1. Go to My projects 2. On the project -> click on Troubleshoot 3. Download project file. To import it to the new account: 1. On your new ...
How to import a Project in your Pictory Account?
When you have a .pictai file that is the project file for any of your Pictory videos, you can easily import it to your Pictory account. All you need to do is follow these simple steps: 1. Go to My Projects 2. Select the Import Option 3. You will see ...
How to change the email ID associated with Pictory plan?
To change your login email ID: 1. Create a free trial account using the new email ID that you wish to use 2. Verify the account using the link sent to your inbox. 3. Send an email to email@example.com mentioning the new email ID. For example : ...
How to edit payment details
To change your payment method follow the below: My account -> Billing info -> Edit card details
How to cancel the subscription?
To cancel your subscription follow the below path: Click on your name -> My account -> Billing info -> Cancel subscription