How to pause a subscription plan?
The Pause Subscription is very useful if you wish to keep your account and data from being cancelled when not in use.'
To pause your subscription, please follow:
1. Login to your Pictory accout -> Profile -> My account
2. Click on Billing -> select the appropriate reason -> Pause Subscription
3. On the next step, you will be charged a small amount of $1 per month for as long as the account is paused
How to buy and customise Premium Plan?
Hey, thank you for your interest in Premium Plan. Here's how you can buy and customise your plan as per your needs. Go to My Subscription Page On this page, you will see a slider under the Premium Plan. This slider lets you decide the number of ...
How to cancel the subscription?
To cancel your subscription follow the below path: Click on your name -> My account 2. Billing -> Cancel -> Select the reason -> Go ahead and cancel
Why does the "Oops! You've exhausted your templates" dialog keep showing up?
This dialog only shows up when you’ve exhausted all your templates. A template is a combination of Branding and Styles. So, basically you can have 3 brands set with 3 templates and if you are seeing this message, you are probably not able to upload ...
How to apply discount code?
Follow the steps below to apply your discount code: 1. From the Pictory home page, click on on your Name -> My Subscription 2. Move the toggle to either Monthly or Yearly as per your need. 3. Select the plan you want to subscribe to and click on "Buy ...
Where to check the quota?
To check your project and transcription quota: Name -> My subscription -> Project quota/Transcription hours